disaster recovery

Disaster Recovery Services

First General offers a wide array of disaster recovery services. In some cases, avoiding the need for costly repairs. We understand the challenges faced after an emergency, and we’ll work with you to bring semblance back to your life.

Whether you are a business owner who is looking for a return to bringing quality services and products to your customers or you’re a homeowner who wants to ensure the safety and well being of your family, First General and our certified specialists will work hard to bring you peace of mind with as little disturbance as possible.

Water Damage
Restoration
Water damage flood restoration

Experiencing a flood in your home, office or commercial facility can be a true nightmare. Our specialists have the equipment and experience necessary to handle the most challenging situations...

How we can help

Fire/Smoke Damage
Restoration
fire smoke restoration

When a fire renders your home or business smoked and damaged, First General is your best choice for total restoration needs. We are a full-service restoration contractor with a fleet of emergency service vehicles...

How we can help

Bio-Hazardous
Material Removal
Bio-hazardous material removal service

Bloodborne pathogens can be extremely dangerous to handle without the proper equipment and training. First General’s specialists understand the imperativeness of cleaning up disease...

How we can help

Mould
Remediation
Mould remediation services

First General, we have over a century’s worth of training and experience in mould detection and removal. Through the right procedure and use of technology we can find and eliminate spores...

How we can help

Structural Drying First General Services has the technology and equipment to handle all types of structural drying, regardless of the magnitude of water loss. Prompt action makes a difference when assessing structural damage to property. First General specialists concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. Our “first.-in” technology advantage, professional know-how and state-of-the-art equipment enables us to control the amount of damage you might incur.

Wind Damage Restoration In most cases, wind damage is related to trees that fall on structures and cause damage to roofs. First General has responded to the most challenging situations and has the ability to deal with any type of wind damage. Fast action by our experienced restorers will make a difference when assessing the structural damage to a property.

Catastrophic Storm Response Catastrophic storms such as snow, ice storms, blizzards, fires and floods cause extensive and severe damage. The scene after a catastrophic storm can be very dramatic and large losses can occur. In these types of unfortunate events quick response is necessary. With member locations all across Canada and the U.S., we are able to respond to catastrophes immediately.

Vehicle Impact and Vandalism Restoration There are those occasions when vehicle impact affects your property. First General has the equipment and experience necessary to handle the most challenging situations. In most cases, vehicle impacts are related to structures, either home, commercial buildings, and fences of all types, which have been directly hit by an out-of-control vehicle. Prompt action by experienced restorers will make the difference when assessing structural damage to your property.

Content Recovery and Mitigation When fire, water or storm damage affects the contents in your business or home it can cause an enormous upheaval in your daily life and content recovery can be a time consuming process. Cataloguing, moving, preserving and dating items like electronics, furniture, personal effects, etc. found in a disaster area can be done easily with the help of our specialists. Using the most up to date procedures and technology, First General will move, store, image catalogue, date, preserve and label and box/package every significant item found on site. We will help identify each item found and determine its condition at the time of the disaster, and as you work with your insurance company we will keep an active inventory to let you know whether your items are being cleaned, repaired or disposed of. Also, as a responsible member of the global community, First General will try to recycle items that cannot be returned to its original state and will try to save botanical items whenever possible.